IndustrySkilled Nursing

Cover every shift. Protect your star rating.

HappyFleet's AI agents phone-screen every applicant, score them for fit, and move qualified candidates from application to day-one ready — so you staff your floors with your own people instead of agency invoices.

Challenges every SNF administrator knows too well

Turnover never stops — and CNAs churn fastest

CNA turnover runs 42.3% a year, the highest of any role in the building, with RNs at 36.5%, LPNs at 35.3%, and dining and environmental services churning nearly as fast. Every departure means a short shift, mandatory overtime for the team that stayed, and residents who notice the rotating faces.

Every open shift becomes agency spend

Agency staff cost 30–70% above base wages, and those premiums come straight out of operating margins. The industry has cut agency usage roughly 44% since late 2022 — but every agency shift you shed is a shift your own hiring pipeline now has to fill. Converting away from agency only works if you can hire fast enough to replace it.

Your turnover is public

CMS posts every facility's nursing staff turnover on Care Compare and factors it into your Five-Star staffing rating — and CMS's own analysis shows lower turnover is associated with higher overall ratings. Families, hospital discharge planners, and referral partners all see the number. Staffing isn't just an operations problem. It's your reputation, posted online.

Here's what changes with HappyFleet

0%
Reduction in time to screen
"Candidates love being able to interview instantly, anytime." — Owner
0×
Higher candidate conversion
"Far fewer candidates drop off with HappyFleet." — Hiring Manager
0%
Faster time to hire
"What once took days now takes minutes." — Hiring Manager
0+
Hours saved per recruiter per week
"HappyFleet replaced half of our old manual hiring process." — CEO

Features built to move every applicant from applied to day-one ready

Reach every applicant the moment they apply, 24/7

The AI Recruiter screens over a regular phone call — no apps, no forms — in the applicant's preferred language, day or night. CNAs and nurses field offers from hospitals, home health, and other facilities at once, most are free to talk after shifts, and the first employer to reach them usually wins.

Schedule your interview
Hi Alicia — when works best?
24/7
Now
Call me right now
Later
Pick a time
After my shift Tonight 9p Tomorrow 8a Sat 11a
Continue

Confirm credentials and availability from the first call

Certification status, license type, shift and weekend availability, and experience level — asked up front, the same way for every applicant, and documented with a full transcript and recording on the profile. Your team knows who's worth moving forward before spending on background checks and onboarding.

Screening questions RN — SNF
01
Do you hold an active, unencumbered RN license in this state?
Weight: 35%
PASS
02
Which shifts and weekends are you available to work?
Weight: 25%
PASS
03
How many years of skilled nursing or LTC experience do you have?
Weight: 20%
PASS
Total score
94 / 100

Stop early dropouts with a built-in job preview

During the call, the AI Recruiter walks every applicant through the role — the resident population, the acuity, the pace, the physical demands, the shift structure. Candidates who understand the floor before Day 1 show up and stay, and retention is what your star rating measures.

Role overview
Riverside Care & Rehabilitation · Dayton, OH
Role CNA — Long-term care
Unit Skilled / rehab, 30 beds
Shift NOC, 10p–6a
Ratio 1 CNA : 12 residents
AI
"Let me walk you through the unit and a typical NOC shift before I ask any questions..."

Screen every role in the building

CNAs, LPNs, RNs, dietary, housekeeping and laundry, activities — every department runs its own screening questions and pipeline stages in the same system, so clinical and support hiring don't live in separate spreadsheets.

Departments hiring One platform
Nursing — CNA, LPN, RN 18 screening
Dietary & Kitchen 6 screening
Housekeeping & Laundry 5 screening
Activities 2 screening

Run the whole pipeline from one dashboard

Build stages the way you actually hire — screen, interview, background check, certification verification, health screening, orientation — and track every candidate's status in one place. Automatic email and SMS notifications keep candidates moving. No spreadsheets, no manual follow-up.

Stages — CNA
Applied auto
AI Interview auto
DON interview manual
Cert & background check partner
Health screening manual
Orientation auto

Better hires protect your star rating

Turnover doesn't just cost you replacement dollars and agency premiums — it costs you on Care Compare. Your nursing staff turnover is posted publicly and baked into your Five-Star staffing rating, and CMS's analysis ties lower turnover to higher overall ratings. Screen for candidates who understand the job before Day 1, and you get a more stable roster, stronger consistency of care, and a staffing rating that holds — protecting the referrals and census that ratings drive.

Care Compare · Staffing
Public
Five-Star staffing rating
Nursing staff turnover
31%
Trending down

Replace agency shifts with your own hires

Agency staff cost 30–70% above base wages, and facilities across the country are converting back to in-house teams. The constraint is hiring speed: every agency shift you drop, your pipeline has to refill. The AI Recruiter screens every applicant the moment they apply, 24/7, so qualified CNAs and nurses reach your DON in minutes instead of days — and your in-house pipeline keeps pace with your agency wind-down instead of forcing you back to the agency phone line.

Shift coverage
This month
Your own staff 88%
Agency 12%
$
Every agency shift converted to an in-house hire drops a 30–70% wage premium.

Works alongside the systems you already run

HappyFleet handles recruiting, application through day-one ready. Your existing tools keep doing what they're built for: HappyFleet feeds qualified, screened candidates into the scheduling, payroll, and compliance systems you already run, and tracks background checks, certification verification, and health screenings as pipeline stages so every candidate's status stays in one place.

"Honestly, I thought I'd be waiting a week to hear back. Instead, my phone rang five minutes after I hit submit. The conversation felt completely natural, and I knew exactly what the job required before I hung up. Easiest process ever."
Marcus T.
"Between my current route and my family, I don't have time to interview during normal business hours. I was able to do my screening call at 10:30 PM on a Sunday. It respected my schedule, which is rare in this industry."
David L.
"Applying for jobs can be stressful when English isn't your first language. The fact that the recruiter automatically spoke to me in Spanish made a huge difference. I felt comfortable and could actually explain my driving experience properly."
Javier M.
"I do everything from my phone. It was a huge relief not having to download a clunky app, upload a fancy resume, or read tiny forms on a screen. It was just a straightforward phone call that got me on the road faster."
Sarah K.
"Usually, you apply for a driving gig and your application goes into a black hole. With this company, I got text updates at every step. I even called the number back the next day to double-check the shift times, and it answered my question right away."
Jamal R.
HF
HappyFleet AI
Incoming call · 0:04

Frequently asked questions

What does HappyFleet free my team up to do?
It takes the manual screening work off their plate — the calls, the scheduling, the chasing. Every applicant gets a phone screen within minutes of applying, scored against your criteria, so your DON and administrator spend their time on the floor and on care, not dialing through a list.
How fast can I start screening?
Same day. Build your job, set your screening questions — including certification and license questions for clinical roles — lay out your stages, and the AI Recruiter starts calling applicants the moment they apply. No implementation team, no onboarding period.
Can HappyFleet screen CNAs, LPNs, and RNs?
Yes. You set role-specific questions — certification status, license type and state, years of experience, shift and weekend availability — and the AI Recruiter asks them consistently and scores every candidate against your criteria. Answers are captured on the profile with a full transcript, and certification and license verification then track as their own pipeline stages, so your team always knows who's cleared and who's pending. HappyFleet works alongside your existing credentialing and background check process rather than replacing it.
How can a SNF reduce interview no-shows?
Speed. CNAs and nurses field offers from hospitals, home health, and other facilities at once, and the first to reach them usually wins. Instead of waiting on reminders and next-day scheduling, the AI Recruiter screens applicants by phone within minutes of applying — so you lock in qualified candidates before a competitor calls back.
Can HappyFleet help us reduce agency staffing?
That's the point of hiring speed. Agency shifts exist because open positions stay open. When every applicant gets screened within minutes and qualified CNAs and nurses reach your team the same day, positions fill faster, shifts get covered by your own staff, and the 30–70% agency premium goes back into your margin.
How does hiring affect our star rating?
Your nursing staff turnover is publicly reported on Care Compare and factors into your Five-Star staffing rating, and CMS analysis associates lower turnover with higher overall ratings. HappyFleet helps on the front end: the built-in job preview means candidates understand the floor before Day 1, and consistent scoring means you hire for fit — both of which reduce the early departures that drive turnover numbers up and ratings down.
Does HappyFleet work across multiple facilities?
Yes. A single facility can be live the same day it signs up. A multi-facility operator can run every building from one dashboard — same questions, same scoring, candidates visible across every location — so quality doesn't depend on which administrator is hiring.
Does HappyFleet replace my current ATS?
It can. HappyFleet runs the full pipeline from application to day-one ready — jobs, screening, interviews, background checks, certifications, and onboarding in one system with AI screening built in. If you'd rather keep your current ATS or HR platform, HappyFleet works alongside the tools you already run, feeding them screened, scored candidates without replacing anything.
What's the ROI for a skilled nursing facility?
It depends on your bed count, turnover, and agency spend — so rather than a generic figure, our calculator shows your facility's specific savings. Most operators cut time-to-screen by about 90%, hire 60% faster, and save 10+ hours per recruiter per week — and with CNA replacement at $3,000–$6,000 and agency premiums at 30–70% above base wages, every shift you fill with your own hire pays for itself. See your numbers →

Roles we hire for

  • CNA
  • LPN
  • RN
  • Dietary Aide & Kitchen Staff
  • Housekeeping & Laundry
  • Activities Staff
  • Unit Clerk
  • Maintenance

Fill your next shift with your own hire

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