This case study highlights how HappyFleet’s AI recruiter supercharged the hiring process for an Amazon DSP, cutting time-to-screen from 5 days to 1 day. By automating candidate screening, the AI reduced manual work by 87%, enabling the team to focus on top candidates, make faster hiring decisions, and achieve significant cost savings.
About Duality Ventures
Duality Ventures, an Amazon Delivery Service Partner (DSP), needed a faster, more scalable way to screen delivery driver candidates. With high volumes of applications and limited internal capacity, their hiring team was spending significant time coordinating, interviewing, and filtering applicants manually. They turned to HappyFleet to automate the screening process and reduce time-to-hire while maintaining candidate quality.
Before using HappyFleet, the team at Duality Ventures relied on a traditional approach to screen driver candidates. The process involved manually reviewing applications, coordinating interviews, and conducting in-person or live phone screens. On average, each interview took about 30 minutes per candidate, and the team spent up to 8 hours per week on screening tasks alone.
One of the biggest pain points wasn’t just the time—it was organization. Scheduling interviews, avoiding double bookings, and keeping track of where candidates were in the funnel required a lot of manual coordination and follow-up. The result: hiring was slower than needed, and good candidates were sometimes lost due to delays or disorganization.
Once HappyFleet was implemented, the process changed dramatically. Instead of manually reaching out and coordinating calls, the team generated a screening link using HappyFleet’s dashboard and shared it with applicants. Candidates could self-schedule and complete an interview instantly, with no recruiter coordination needed.
The AI handled the interviews, evaluated responses, and returned a score for each candidate—giving recruiters an at-a-glance way to prioritize who to move forward.
“It saves time to figure out who the candidates are.”
With HappyFleet, the Duality team could review transcripts, identify red flags earlier, and skip over unqualified applicants without spending time on interviews. Candidate feedback on the AI experience was positive, and HR managers appreciated the ability to screen more efficiently while maintaining quality.
“Good screening tool… good to figure out red flags.”
HappyFleet also helped eliminate double-bookings and confusion around candidate scheduling—creating a smoother pipeline from application to hire.
HappyFleet has reshaped how Duality Ventures approaches candidate screening—bringing clarity, consistency, and efficiency to a previously time-consuming process. With more time to focus on top candidates and stronger insights from every interaction, the team feels more in control of their hiring workflow. HappyFleet now plays a steady, reliable role in helping them make faster, more confident hiring decisions.
"An automated AI screening tool that puts time back on your calendar."
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